ASHEVILLE HOTEL GROUP

 

ASHEVILLE HOTEL GROUP

ASHEVILLE HOTEL GROUP

Room Attendant / Suite Keeper

Room Attendant / Housekeeping Staff

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities, as needed
  • Perform deep cleaning tasks, as needed
  • Stock, maintain and transport housekeeping supply cart on a daily basis
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Perform guest turn down service, as needed

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off and Holidays
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
Apply

Front Desk Associate

Front Desk Associate

JOB DESCRIPTION

A Front Desk Associate is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Front Desk Associate, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
  • Medical/Dental/Vision/Accident/Critical Illness/Voluntary Life products available

Apply Now

Apply

Room Attendant / Suite Keeper

Room Attendant / Housekeeping Staff

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities, as needed
  • Perform deep cleaning tasks, as needed
  • Stock, maintain and transport housekeeping supply cart on a daily basis
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Perform guest turn down service, as needed

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off and Holidays
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
Apply

Front Desk Associate

Front Desk Associate

JOB DESCRIPTION

A Front Desk Associate is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Front Desk Associate, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
  • Medical/Dental/Vision/Accident/Critical Illness/Voluntary Life products available

Apply Now

Apply

Room Attendant / Suite Keeper

Room Attendant / Housekeeping Staff

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities, as needed
  • Perform deep cleaning tasks, as needed
  • Stock, maintain and transport housekeeping supply cart on a daily basis
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Perform guest turn down service, as needed

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off and Holidays
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
Apply

Front Desk Associate

Front Desk Associate

JOB DESCRIPTION

A Front Desk Associate is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Front Desk Associate, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
  • Medical/Dental/Vision/Accident/Critical Illness/Voluntary Life products available

Apply Now

Apply

Hilton Garden Inn All Positions

Hospitality is our areas biggest industry by far, come join our award winning team! Safety of our guests as well as our team members are of the utmost importance to us and is something we will never waiver on. No matter your passion, we have a position for you. We are looking to fill ALL positions no later than August 7th, please apply immediately.

We are looking to fill the following positions:

  • Laundry Attendant
  • Public Area Attendant
  • Room Attendant
  • Assistant Executive Housekeeper
  • Executive Housekeeper
  • Assistant Maintenance Engineer
  • Guest Service Agents / Night Auditor
  • Guest Service Manager
  • Food Servers
  • Bartenders
  • Kitchen Staff
  • Host/Hostess
  • Food & Beverage Manager

We have full and part time positions available with paid vacation after a year. For our full-time team members, we offer medical, dental, vision, critical illness, accident and voluntary life insurance products. Uniforms and Personal Protection Equipment are provided to you at no cost.

Please reach out to hr@ashevillehotelgroup.com with your interest and we will schedule interviews accordingly. Thank you for your interest.

Apply

Room Attendant / Suite Keeper

Room Attendant / Housekeeping Staff

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
  • Change and replenish bed linens, towels and guest amenities, as needed
  • Perform deep cleaning tasks, as needed
  • Stock, maintain and transport housekeeping supply cart on a daily basis
  • Dispose of trash and recyclables
  • Respond to special guest requests in a timely, friendly and efficient manner
  • Perform guest turn down service, as needed

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off and Holidays
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
Apply

Front Desk Associate

Front Desk Associate

JOB DESCRIPTION

A Front Desk Associate is responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Front Desk Associate, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests

What are we looking for?

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for The Asheville Hotel Group? Our team members exhibit a strong foundation of hospitality, a genuine care for other and our community. We prioritize the safety of our team members and guests at all times. We pledge to take all precautions to keep all our associates safe and healthy.

Employee Benefits:

  • Paid Time Off
  • Employee Travel Program with discounts available at Hilton Family properties
  • Free Uniforms
  • Weekly Pay
  • Medical/Dental/Vision/Accident/Critical Illness/Voluntary Life products available

Apply Now

Apply